Privacy Policy


Effective Date: January 1, 2022
Last Updated: May 1, 2025

Seps.io values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://www.seps.io or use our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information (when voluntarily provided):

  • Full name

  • Email address

  • Phone number

  • Billing information (processed securely through Stripe)

You may provide this information when you:

  • Register an account

  • Make a purchase

  • Contact customer support

  • Sign up for offers, contests, or sweepstakes

  • Subscribe to SMS or email notifications

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Access times

  • Referring URLs

2. Use of Information

We use your information to:

  • Provide requested services or products

  • Communicate account and transactional updates

  • Send promotions, updates, and offers (via email or SMS)

  • Improve website functionality and performance

3. SMS/Text Message Communications

By providing your mobile number, you consent to receive SMS or text messages from Seps.io, including:

  • Order updates

  • Appointment reminders

  • Promotional messages

You may opt out at any time by replying “STOP.” Message and data rates may apply. We do not sell or share your number with third parties for marketing.

4. Cookies and Tracking Technologies

We use cookies to:

  • Personalize your experience

  • Remember preferences

  • Analyze usage and performance

You can manage cookies via your browser settings. We also use third-party tools like Google Analytics. You can opt out here: https://tools.google.com/dlpage/gaoptout

5. Sharing Your Information

We do not sell, rent, or lease your personal data.

We may share it with trusted partners for:

  • Data analysis

  • Email and SMS delivery

  • Customer support

  • Order fulfillment

These partners are required to safeguard your data and use it only for authorized purposes. We may disclose information when legally required or to protect Seps.io’s rights.

6. Data Retention

We retain your data only as long as necessary for the purposes in this policy or as required by law. Data is securely deleted when no longer needed.

7. Your Privacy Rights

You may have the right to:

  • Access your data

  • Request corrections or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, email us at hello@seps.io. We respond within 30 days.

8. International Data Transfers

If you are outside the U.S., your data will be transferred to and processed in the U.S. We use appropriate safeguards such as Standard Contractual Clauses to protect your data.

9. Security of Your Information

We protect your data using:

  • SSL encryption

  • Secure Stripe payment processing

  • Restricted access protocols

However, no online transmission is 100% secure. Use the site at your own risk.

10. Children Under 13

We do not knowingly collect personal data from children under 13. Parents may contact us to request deletion of such data.

11. Changes to This Policy

We may update this policy. Significant changes will be shared by:

  • Email

  • A prominent notice on our website

Continued use of our services means you accept any updates.

12. Contact Us

If you have questions or concerns, please contact:

Seps.io
1801 NE 123rd St Suite 314
Miami, FL 33181
Email: hello@seps.io